Ms Engineer (l1)

NTT Communications

**
Bachelor's degree in it or computing
Entry level experience in networking
Knowledge of cisco, emc, dell technologies
** NTT Communications is seeking an entry-level Data Centre Remote Technical Support Engineer (L1) to provide professional remote technical support to clients, focusing on incident resolution and service level agreement compliance. The role requires a bachelor's degree in Information Technology or a related field and offers a hybrid work environment. **

Job Summary

  • This entry-level role is responsible for providing professional remote technical support to clients by identifying and resolving technical incidents.
  • The position requires maintaining secure configuration items and ensuring zero missed service level agreement conditions through proactive monitoring.
  • NTT DATA offers a diverse workplace where employees can grow, belong, and thrive while working on leading innovations in the digital future.

Matching Summary

Match Score: 75

** NTT Communications is seeking an entry-level Data Centre Remote Technical Support Engineer (L1) to provide professional remote technical support to clients, focusing on incident resolution and service level agreement compliance. The role requires a bachelor's degree in Information Technology or a related field and offers a hybrid work environment. **

Skills & Requirements

Must-have

  • Bachelor's degree in IT or Computing
  • Entry level experience in networking
  • Knowledge of Cisco, EMC, Dell technologies
  • Experience with remote console architecture
  • Ability to diagnose and resolve incidents

Nice-to-have

  • Customer service orientated mindset
  • Pro-active thinking and self-organization
  • Excellent spoken and written communication
  • Team player with stakeholder collaboration skills
  • Attention to detail in documentation

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • Associate level certification in Data Centre technologies (e.g., CCNA)
  • Entry level experience in call center routing or VoIP technologies
  • Entry level experience in security/firewalls and IT infrastructure
  • Entry level experience in remote support for Data Centre technologies

Work Rights

Not specified

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