Welcome, inform, and support hotel guests throughout their stay, ensuring a pleasant and successful experience
Job Summary
Welcome, inform, and support hotel guests throughout their stay, ensuring a pleasant and successful experience.
Handle check-in and check-out processes according to internal standards, manage reservations across various channels, and correspond with guests via email and phone.
Benefit from fair, performance-based compensation including holiday and Christmas bonuses, a collegial atmosphere, and opportunities for professional development.
Matching Summary
Welcome, inform, and support hotel guests throughout their stay, ensuring a pleasant and successful experience.
Skills & Requirements
Must-have
Guest reception and support
Check-in and check-out procedures
Reservation management
Guest correspondence
MS Office proficiency
Nice-to-have
Friendly and meticulous demeanor
Team player
Discretion
Additional foreign languages
Key Requirements
Completed vocational training as a hotel specialist (m/f/d) is advantageous