The Credit & Collections Analyst manages a portfolio to support financial health and maintain positive customer relationships
Job Summary
The Credit & Collections Analyst manages a portfolio to support financial health and maintain positive customer relationships.
This position requires a proactive approach to problem-solving in a dynamic environment, collaborating with Sales Operations and internal stakeholders to facilitate payments and contribute to process improvements.
Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.
Matching Summary
The Credit & Collections Analyst manages a portfolio to support financial health and maintain positive customer relationships.
Skills & Requirements
Must-have
Manage customer portfolio
Resolve billing inquiries
Facilitate payments
Process improvement initiatives
Proficiency in English
Nice-to-have
Proactive problem-solving
Dynamic environment collaboration
Proficiency in local language
Salesforce systems knowledge
Key Requirements
Minimum 2 years credit collections experience
Bachelor's degree or equivalent experience
Experience in EMEA market collections (3+ years preferred)