Technical Support Engineer - Spanish/italian Speaking

Salesforce

Dublin, Ireland
Not specified; not specified; not specified
Not specified
Fluent in spanish or italian
Intermediate sql query writing
Html css javascript code analysis
Salesforce is seeking a bilingual (Spanish/Italian) Technical Support Engineer for their Dublin office, focusing on providing exceptional technical support for Salesforce Marketing Cloud. The ideal candidate should have a strong technical background, excellent communication skills, and a passion for customer success

Job Summary

  • This role involves leading the investigation and resolution of complex support issues related to SFMC functionalities, integrations, and APIs.
  • Candidates must be fully fluent in written and spoken Spanish or Italian in addition to English to serve the customer base effectively.
  • The position offers an opportunity to work with Agentforce, the future of AI, within a company that prioritizes innovation and core values.

Matching Summary

Match Score: 85

Salesforce is seeking a bilingual (Spanish/Italian) Technical Support Engineer for their Dublin office, focusing on providing exceptional technical support for Salesforce Marketing Cloud. The ideal candidate should have a strong technical background, excellent communication skills, and a passion for customer success.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Fluent in Spanish or Italian
  • Intermediate SQL query writing
  • HTML CSS JavaScript code analysis
  • REST SOAP API familiarity
  • Enterprise software troubleshooting

Nice-to-have

  • Salesforce Marketing Cloud experience
  • AMPScript or Server-Side JavaScript knowledge
  • Salesforce certifications
  • Adobe Campaign or Braze familiarity
  • Passion for AI innovation

Key Requirements

  • Fluency in Spanish or Italian required
  • Proven technical troubleshooting experience
  • Ability to read and analyze customer code

Work Rights

Not specified

Tailored Resume

Cover Letter