Commercial Card Services Csr - Us

DXC Technology Australia & New Zealand

Usa, OK, United States
**
Call center customer service
Commercial credit card support
Fraud monitoring and chargeback processing
** DXC Technology is seeking a Customer Service Representative for their fully remote call center, focusing on commercial card services. The position requires strong customer service skills, particularly in handling credit card inquiries and fraud monitoring, with flexible working hours from Wednesday to Sunday. **

Job Summary

  • The Customer Service Representative will work the requested shift and be part of a team in a 24/7/365 Call Center.
  • The CSR will provide friendly customer satisfaction while leveraging problem identification and conflict management skills to resolve client and customer concerns to retain customer loyalty.
  • At DXC Technology, we believe strong connections and community are key to our success and we’re committed to fostering an inclusive environment where everyone can thrive.

Matching Summary

Match Score: 75

** DXC Technology is seeking a Customer Service Representative for their fully remote call center, focusing on commercial card services. The position requires strong customer service skills, particularly in handling credit card inquiries and fraud monitoring, with flexible working hours from Wednesday to Sunday. **

Skills & Requirements

Must-have

  • Call center customer service
  • Commercial credit card support
  • Fraud monitoring and chargeback processing
  • Case tracking system usage
  • Flexible shift availability
  • Remote work capability

Nice-to-have

  • Business and analytical problem-solving skills
  • Strong verbal and written communication
  • Ability to work independently
  • Attention to detail

Key Requirements

  • High school diploma or equivalent
  • Two+ years customer service and telephone experience
  • Call center experience required
  • Experience handling sensitive information
  • Work authorization without visa sponsorship
  • Background check clearance

Work Rights

Must have work authorization without visa sponsorship

Tailored Resume

Cover Letter