Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager
Job Summary
Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.
Matching Summary
Collection Leader is responsible for overseeing and managing the collections department, review open accounts, identify issues attributing to account delinquency and discuss them with the line business manager.
Skills & Requirements
Must-have
overseeing and managing collections department
review open accounts and identify issues
oversee local Mexico Collections team
implementing strategies and initiatives to optimize collections
monitoring performance of collections team
assessing and improving collections process
ensuring compliance with regulations and company policies
Nice-to-have
strong customer service skills
client relationship building skills
committed, organized and analytical
excellent communication and negotiation abilities
efficient time management
persistent, proactive and engagement
excellent interpersonal skill
strong problem-solving skills
willing and able to adapt to change
ability to perform multiple tasks
Key Requirements
Minimum 5 years experience as Coordinator
Good knowledge in Collections Processes, Finance and Accounting
English level knowledge: advanced
General understanding of accounts receivable and billing processing