For over a century, our incredible teams have provided care for people when they need it most
Job Summary
For over a century, our incredible teams have provided care for people when they need it most.
The role of the Credit Officer is to ensure that all outstanding accounts, reconciliations, adjustments and refunds are processed / collected in a timely and effective manner.
Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Matching Summary
For over a century, our incredible teams have provided care for people when they need it most.
Skills & Requirements
Must-have
Manage overdue accounts
Follow up outstanding invoices
Liaise with stakeholders
Determine payment arrangements
Investigate rejected payments
Report doubtful debtors
Nice-to-have
Resilient, compassionate, and caring
Patient-centred care commitment
Streamlining processes focus
Employer of Choice for Gender Equality
Key Requirements
High level of accuracy
Attention to detail
Microsoft Excel experience
Fast-paced environment experience
Decisive escalation ability
Excellent customer service
Excellent negotiation skills
Excellent communication skills
Excellent phone manners
Age Care/Home Care collection experience highly desirable