Engineering Manager, Ai Models Infrastructure

Intercom

Berlin, Germany
Base: not specified; bonus/equity: competitive sal...
Hybrid (in-office at least three days a week)
Experience training ml models
Operating ml models in production
Leading infra or platform teams
Intercom is seeking an Engineering Manager for their AI Models Infrastructure team in Berlin. The role requires a strong technical background in AI and experience leading teams, focusing on enhancing infrastructure for AI model training and operations

Job Summary

  • Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
  • You will lead a high-performing team building the platform and infrastructure that power Intercom’s AI capabilities.
  • We offer competitive salary, annual bonus and equity, regular compensation reviews, and generous paid time off.

Matching Summary

Match Score: 85

Intercom is seeking an Engineering Manager for their AI Models Infrastructure team in Berlin. The role requires a strong technical background in AI and experience leading teams, focusing on enhancing infrastructure for AI model training and operations.

Salary

Base: Not specified; Bonus/Equity: Competitive salary, annual bonus and equity; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience training ML models
  • Operating ML models in production
  • Leading infra or platform teams
  • Strong prior engineering experience
  • Technical judgment and communication
  • Adaptable leadership style
  • Curiosity and enthusiasm for AI

Nice-to-have

  • Empower engineers with agency
  • Accelerate team progress
  • Partner with senior engineers

Key Requirements

  • Experience training ML models at scale
  • Experience operating ML models at scale
  • Experience leading infra or platform teams
  • Strong prior experience as an engineer
  • Strong technical judgment
  • Strong communication skills
  • Adaptable leadership style

Work Rights

Not specified

Tailored Resume

Cover Letter