Phi - Associate- Branch Service- Mumbai

Prudential

Mumbai, India
Handle day-to-day branch functioning
Manage premium collection and reconciliation
Handle walk-in customers and distributors
Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience

Job Summary

  • Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.
  • As a Branch Service Associate, your typical week might include handling day-to-day branch functioning, supporting proposal pendency, managing premium collection, and handling walk-in customers & distributors.
  • We are looking for a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers.

Matching Summary

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience.

Skills & Requirements

Must-have

  • Handle day-to-day branch functioning
  • Manage premium collection and reconciliation
  • Handle walk-in customers and distributors
  • Implement process controls
  • Ensure compliance with statutory requirements
  • Drive adoption of Digital platforms

Nice-to-have

  • Customer and Distributor delight moments
  • Consumer centric ideas into reality
  • Co-creation and collaboration
  • Attentive ear for new ideas

Key Requirements

  • Bachelor's degree from a recognized institute
  • Up to 3 years domain experience
  • Basic understanding of financial services industry
  • Good understanding on branch insurance operations/service
  • Knowledge and experience in managing insurance operations

Work Rights

Not specified

Tailored Resume

Cover Letter