Base salary not specified; cash-based incentive pr...
Not specified
10 years it service management experience
Strong working knowledge of itil practices
Experience with incident and change management
The job posting seeks a Senior Manager for IT Service Management at Integer, focusing on ITIL governance and operational excellence. The ideal candidate will possess extensive experience in IT Service Management, with a strong emphasis on incident, change, and problem management, as well as SOX compliance
Job Summary
The Senior Manager will own the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
This role is accountable for SOX IT General Controls audit readiness, defining evidence standards, and ensuring ongoing compliance across the organization.
The company offers a comprehensive benefits package including medical, dental, vision, life insurance, and immediate 401(k) matching contributions.
Matching Summary
Match Score: 85
The job posting seeks a Senior Manager for IT Service Management at Integer, focusing on ITIL governance and operational excellence. The ideal candidate will possess extensive experience in IT Service Management, with a strong emphasis on incident, change, and problem management, as well as SOX compliance.
Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, and 401(k) match
Skills & Requirements
Must-have
10 years IT Service Management experience
Strong working knowledge of ITIL practices
Experience with Incident and Change Management
SOX ITGC audit readiness leadership
CMDB governance and data integrity
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience leading large-scale IT modernization
Strong executive communication skills
Ability to balance control with agility
Partnership with Internal Audit teams
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in IT Service Management
Demonstrated experience with SOX ITGCs or regulated controls