Customer Banking Specialist - Bundaberg

CBA New Digital Businesses Pty Ltd

Bundaberg, Queensland, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Bundaberg Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Building a career with CommBank
  • Genuine interest in finance
  • Positive impact on customers' lives

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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