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CRANE WORLDWIDE LOGISTICS is seeking an Operations Specialist for their Control Tower in Pasir Ris, Singapore. The role involves operational coordination, performance monitoring, and customer support to ensure efficient logistics operations.
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Job Summary
The Operations Specialist supports daily operational coordination and customer programme monitoring across regional accounts.
Responsibilities include preparing accurate operational reports, tracking KPIs, and resolving issues to maintain service quality.
The role requires collaborating with internal teams, vendors, and customers to ensure consistent service delivery and process improvements.
Matching Summary
Match Score: 75
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CRANE WORLDWIDE LOGISTICS is seeking an Operations Specialist for their Control Tower in Pasir Ris, Singapore. The role involves operational coordination, performance monitoring, and customer support to ensure efficient logistics operations.
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Skills & Requirements
Must-have
Daily operational coordination
Shipment follow-up with vendors
KPI tracking and reporting
Issue resolution processes
Customer service escalation handling
Nice-to-have
Experience in control tower coordination
Regional operations support background
Process improvement initiative skills
Stakeholder collaboration abilities
Workflow streamlining expertise
Key Requirements
Diploma in Logistics or related discipline
2-5 years experience in logistics or freight forwarding
Familiarity with shipment monitoring and exception follow-up