Csr Ii

GENUINE PARTS COMPANY

Not specified; not specified; benefits include hea...
Not specified
Excellent written and verbal communication skills
Strong computer and multi-tasking abilities
Ability to negotiate sale and purchase prices
GENUINE PARTS COMPANY is seeking a Customer Service Representative II to ensure customer expectations are met while providing guidance to less experienced team members. The role involves managing customer orders, negotiating pricing, and maintaining customer relationships to drive repeat business

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision.
  • This role involves influencing gross profit by negotiating sale and purchase prices within specific parameters while maximizing company profit.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid time off.

Matching Summary

Match Score: 85

GENUINE PARTS COMPANY is seeking a Customer Service Representative II to ensure customer expectations are met while providing guidance to less experienced team members. The role involves managing customer orders, negotiating pricing, and maintaining customer relationships to drive repeat business.

Salary

Not specified; Not specified; Benefits include healthcare, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills
  • Strong computer and multi-tasking abilities
  • Ability to negotiate sale and purchase prices

Nice-to-have

  • Experience guiding less experienced representatives
  • Strong attention to detail and organization
  • Reliability in handling challenging inquiries

Key Requirements

  • High school diploma or GED
  • Three to five years of related experience
  • Basic product knowledge required

Work Rights

Not specified

Tailored Resume

Cover Letter