Business Manager - Customer Resiliency Strategy & Analytics

Capitalonecareers

McLean, VA, US
Mclean, va: $164,800 - $188,100; richmond, va: $14...
Not specified (assumed to be hybrid based on industry trends).
Customer resiliency strategy
Asset sales management
Segmentation optimization
Capital One is seeking a Business Manager for its Customer Resiliency Strategy & Analytics team, responsible for developing strategies to support vulnerable customers, managing the sale of charged-off debt, and optimizing analytics. The ideal candidate should possess strong analytical, leadership, and communication skills, with a focus on driving business success and managing a team

Job Summary

  • Drive critical strategies to empower our most vulnerable customers and transform financial distress into success.
  • Innovate and optimize our segmentation approaches, analyze complex trade-offs between sales and internal strategies, interpret macro trends, and apply game theory to influence bid dynamics.
  • Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.

Matching Summary

Match Score: 85

Capital One is seeking a Business Manager for its Customer Resiliency Strategy & Analytics team, responsible for developing strategies to support vulnerable customers, managing the sale of charged-off debt, and optimizing analytics. The ideal candidate should possess strong analytical, leadership, and communication skills, with a focus on driving business success and managing a team.

Salary

McLean, VA: $164,800 - $188,100; Richmond, VA: $149,800 - $171,000; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Customer Resiliency Strategy
  • Asset Sales Management
  • Segmentation Optimization
  • Game Theory Application
  • Credit Risk Management

Nice-to-have

  • Transform financial distress
  • Strategic lever and benchmark
  • Asymmetrical information environment
  • Entrepreneurial and dynamic environment

Key Requirements

  • 3 years of professional analysis experience
  • Bachelor's Degree in quantitative field
  • Master's Degree in quantitative field or MBA
  • 5+ years of experience in analysis
  • 2+ years of experience in financial services
  • 1+ year of experience in consulting
  • 2+ years of experience in people management

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter