Order Success Representative (lgm Buffalo)

Legends Global Merchandise

Buffalo, NY, US
Base: $19.00 - $22.00 ph; bonus/equity: not specif...
Execute orders from start to finish
Input customer orders into invoicing system
Review customer billing prior to submission
The Order Success Representative is responsible for executing orders to ensure a smooth customer experience that aids in business growth and retention

Job Summary

  • The Order Success Representative is responsible for executing orders to ensure a smooth customer experience that aids in business growth and retention.
  • This role involves working directly with vendors, sales teams, and the creative team to ensure products meet deadlines, stay within budget, and exceed quality expectations.
  • Legends Global Merchandise provides a fully customized, customer-centric, omnichannel shopping experience for fans across in-venue, e-commerce, and pop-up operations.

Matching Summary

The Order Success Representative is responsible for executing orders to ensure a smooth customer experience that aids in business growth and retention.

Salary

Base: $19.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Execute orders from start to finish
  • Input customer orders into invoicing system
  • Review customer billing prior to submission
  • Reconcile vendor invoices with customer invoices
  • Meet deadlines and work independently

Nice-to-have

  • Strong organizational and problem-solving ability
  • Ability to use AI tools effectively
  • Effective prioritization skills
  • Tailored retail experience mindset

Key Requirements

  • Bachelor's degree or 3 years of related work experience
  • Well-developed oral and written communication skills
  • Strong computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter