Customer Service Representative - Aborn Pet Hospital
Aborn Pet Hospital
Fremont, CA, United States
$20-25; not specified; medical, vision, dental, li...
Answering phones
Scheduling appointments
Greeting clients
Our CSRs are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff
Job Summary
Our CSRs are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Compensation will align with skill level and experience. Range $20-25 Benefits: 401k with match Outstanding benefit package including medical, vision, dental, life insurance, HSA and more! ( For Full Time employees ) Paid time off and sick leave ( for full time employees) Veterinary service/product discounts.
The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.
Matching Summary
Our CSRs are responsible for answering the phones, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff.
Salary
$20-25; Not specified; Medical, vision, dental, life insurance, HSA, 401k with match, PTO, sick leave
Skills & Requirements
Must-have
answering phones
scheduling appointments
greeting clients
processing payments
managing financial information
communicating information between clients and staff
Nice-to-have
enthusiastic animal and people loving
organized and friendly personality
desire to learn
positive role model
show empathy toward clients
Key Requirements
at least one-year experience in a veterinary setting
strong customer service background
Ability to stay on task
excellent interpersonal communication skills
commitment to outstanding client service
HS Diploma or educational equivalent
Ability to lift objects weighing 40 pounds without assistance