Not specified (potentially hybrid or onsite based on location)
Active epic hospital billing certification required
5+ years implementing or supporting epic modules
Expert-level troubleshooting and problem-solving skills
Nordic Consulting Partners Inc is seeking a Senior Application Advisor for Hospital Billing Claims, tasked with providing expert Epic EHR design, troubleshooting, and customer engagement support. The ideal candidate will have significant experience in Epic implementations and a strong customer service focus, along with proven problem-solving and communication skills
Job Summary
The role provides expert Epic EHR design, build, testing, and advanced troubleshooting services while overseeing customer engagements and mentoring team members.
Candidates must demonstrate sound judgment regarding patient safety, financial integrity, and regulatory compliance while managing multiple complex clients simultaneously.
The position requires active participation in on-call rotations outside core business hours and up to 10% travel to the Madison, WI office.
Matching Summary
Match Score: 85
Nordic Consulting Partners Inc is seeking a Senior Application Advisor for Hospital Billing Claims, tasked with providing expert Epic EHR design, troubleshooting, and customer engagement support. The ideal candidate will have significant experience in Epic implementations and a strong customer service focus, along with proven problem-solving and communication skills.
Skills & Requirements
Must-have
Active Epic Hospital Billing certification required
5+ years implementing or supporting Epic modules
Expert-level troubleshooting and problem-solving skills
Experience with ticketing systems and change management
Ability to work independently and in team environments
Nice-to-have
Strong customer service track record
Knowledge of ITIL processes
Previous management and project management experience
Participation in previous systems implementations
Excellent written and verbal communication skills
Key Requirements
Active Epic Hospital Billing certification
Post-secondary education or equivalent experience
5+ years of Epic implementation or support experience