Senior Customer Success Manager

BillGO

Tokyo, Japan
Fully remote
5+ years in customer-facing services role
Experience in saas environment
Project management experience with workday
Workday is committed to making hard work pay off for its employees and customers

Job Summary

  • Workday is committed to making hard work pay off for its employees and customers.
  • Customer Success Managers play a key role in enhancing user experience and driving customer success.
  • The role offers autonomy and opportunities for global career development.

Matching Summary

Workday is committed to making hard work pay off for its employees and customers.

Skills & Requirements

Must-have

  • 5+ years in customer-facing services role
  • Experience in SaaS environment
  • Project management experience with Workday

Nice-to-have

  • Strong relationship building skills
  • Experience with executive stakeholders
  • Excellent communication skills

Key Requirements

  • Business level Japanese communication
  • 1+ years of project management experience
  • Experience in consulting or account management

Work Rights

Not specified

Tailored Resume

Cover Letter