Per Diem Acute Patient Access Services Representative
Banner Medical Group
Tucson, Arizona, US
Customer service skills
Insurance knowledge
Patient intake and registration
This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment
Job Summary
This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment.
Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients’ insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability.
Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered.
Matching Summary
This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment.
Skills & Requirements
Must-have
customer service skills
insurance knowledge
patient intake and registration
verify insurance eligibility and benefits
collect patient liability
Nice-to-have
positive patient experience
adaptable and critical thinking
independent decision making
works independently under supervision
Key Requirements
High school diploma/GED
1+ years of relevant work experience
Ability to manage multiple tasks
Strong interpersonal, oral, and written communication skills
Proficiency in office software
Arizona Fingerprint Clearance Card (for specific settings)