Customer Service Representative - Moonee Ponds

CommBank

Moonee Ponds, Australia
Predetermined schedule (wednesday to friday, 9:30 am - 4:00 pm)
Respond to customer banking needs
Process deposits and withdrawals
Assist with cash/atm procedures
CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, focusing on providing exceptional service to personal and small business customers. The role involves handling banking transactions, conducting financial health checks, and educating customers on digital banking options

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Service Representative for their Moonee Ponds branch, focusing on providing exceptional service to personal and small business customers. The role involves handling banking transactions, conducting financial health checks, and educating customers on digital banking options.

Skills & Requirements

Must-have

  • Respond to customer banking needs
  • Process deposits and withdrawals
  • Assist with cash/ATM procedures
  • Adhere to bank processes and procedures

Nice-to-have

  • Genuine passion for customer service
  • Willingness to contribute to collaborative culture
  • Interest in improving financial wellbeing

Key Requirements

  • Available to cover predetermined roster
  • Entry-level position in Banking

Work Rights

Not specified

Tailored Resume

Cover Letter