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Keeper Security is seeking a Senior Implementation Specialist to join their B2B APAC support team in Tokyo, Japan. The role involves overseeing software deployments, tailoring solutions for clients, and providing ongoing technical support while ensuring a seamless onboarding experience for customers.
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Job Summary
The role is pivotal in guaranteeing the successful onboarding and adoption of Keeper's cybersecurity products by customers.
Candidates must be able to work from the Tokyo, Japan office for eligibility and communicate fluently in both Japanese and English.
The position involves overseeing multiple implementation projects concurrently while maintaining accurate records and providing continuous technical support.
Matching Summary
Match Score: 75
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Keeper Security is seeking a Senior Implementation Specialist to join their B2B APAC support team in Tokyo, Japan. The role involves overseeing software deployments, tailoring solutions for clients, and providing ongoing technical support while ensuring a seamless onboarding experience for customers.
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Skills & Requirements
Must-have
4+ years SaaS support experience
Strong Salesforce working knowledge
Bilingual Japanese and English proficiency
Experience with Google Docs and MS Office
Project management tools like Monday.com
Nice-to-have
Security software deployment experience
Leadership and mentoring capabilities
Proactive risk identification skills
Cross-functional collaboration abilities
Key Requirements
Bachelor's degree in finance or business administration