Patient Coordinator - Outpatients

Bpagroup

London, United Kingdom
Base: £29,000; bonus/equity: not specified; benefi...
Customer facing environment experience
High end retail or luxury hotel background
Strong interpersonal and communication skills
The role involves coordinating patient registration, preparing outpatient accounts, and acting as a link between the hospital, patients, and consultants

Job Summary

  • The role involves coordinating patient registration, preparing outpatient accounts, and acting as a link between the hospital, patients, and consultants.
  • Employees will interact with patients and visitors in a warm, respectful manner to uphold the 'Every Patient is a VIP' service vision.
  • The position offers comprehensive benefits including 25 days of holiday, medical insurance, an enhanced pension plan, and flexible working options.

Matching Summary

The role involves coordinating patient registration, preparing outpatient accounts, and acting as a link between the hospital, patients, and consultants.

Salary

Base: £29,000; Bonus/Equity: Not specified; Benefits: Equivalent to 25 days holiday per year; Medical insurance; Enhanced pension plan

Skills & Requirements

Must-have

  • Customer facing environment experience
  • High end retail or luxury hotel background
  • Strong interpersonal and communication skills

Nice-to-have

  • Empathy with patients and genuine care
  • Ability to work under pressure calmly
  • Natural ability to prioritize work

Key Requirements

  • Experience in customer facing environment such as 5* Luxury hotel
  • Assertive, articulate and polite demeanor
  • Good timekeeping but prepared to be flexible

Work Rights

Not specified

Tailored Resume

Cover Letter