Logistics Customer Service (korea Market)

Halfspace ApS

Not specified
Korean and english language proficiency
1-2 years logistics customer service experience
Order management and supply chain operations
Halfspace ApS is seeking a Logistics Customer Service Representative for the Korean market to facilitate logistics and enhance customer experience. The role requires proficiency in Korean and English, alongside experience in logistics customer service, to effectively communicate and resolve customer inquiries

Job Summary

  • The role supports end-to-end logistics and customer experience by managing inbound and outbound communications for clients.
  • Candidates must possess strong bilingual proficiency in both Korean and English to advise customers and resolve escalations effectively.
  • The position requires updating company databases accurately while adhering to strict service level agreements and quality assurance criteria.

Matching Summary

Match Score: 75

Halfspace ApS is seeking a Logistics Customer Service Representative for the Korean market to facilitate logistics and enhance customer experience. The role requires proficiency in Korean and English, alongside experience in logistics customer service, to effectively communicate and resolve customer inquiries.

Skills & Requirements

Must-have

  • Korean and English language proficiency
  • 1-2 years logistics customer service experience
  • Order management and supply chain operations
  • Shipment and delivery status handling
  • SLA and escalation process adherence

Nice-to-have

  • High attention to detail
  • Strong communication skills
  • Results-driven action orientation
  • Cross-functional program collaboration
  • Experience with high-level logistics tools

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years experience in shared services or BPO environment
  • Bilingual fluency in Korean and English

Work Rights

Not specified

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