Base: $50,000 - $56,000; bonus/equity: not specifi...
On-site
Client-focused processes and solutions
Product-based workflows
Exceptional client service
FactSet is seeking a Client Solutions Associate for their Youngstown, OH location, focusing on building strong client relationships and enhancing product adoption. The role requires a strong interest in finance or FinTech and offers a comprehensive training program and career development opportunities
Job Summary
Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations.
You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows, and ensure smooth user onboarding by providing necessary training.
Through exceptional service, you become a trusted advisor on FactSet to your clients and work to uphold FactSet's reputation of providing world class client support.
Matching Summary
Match Score: 85
FactSet is seeking a Client Solutions Associate for their Youngstown, OH location, focusing on building strong client relationships and enhancing product adoption. The role requires a strong interest in finance or FinTech and offers a comprehensive training program and career development opportunities.
Salary
Base: $50,000 - $56,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Client-focused processes and solutions
Product-based workflows
Exceptional client service
Understanding of finance and technology
Nice-to-have
Curiosity and anticipation of client needs
Collaborate across teams
Thoughtful and creative minds
Key Requirements
Bachelor’s Degree Conferred by January of 2026
Legally authorized to work in the United States
Strong interest in Finance and/or FinTech
Experience or desire to be client facing
Proficient at learning and using new technology
Exceptional verbal and written communication skills
Ability to build relationships and work on teams
Strong analytical and problem-solving abilities
Strong knowledge of Microsoft Office with Excel skills