Spa Recepcionist

Four Seasons

Lisbon, Portugal
Greeting all guests
Answering phone calls
Booking all appointments
Responsible for greeting all guests; Answering phone calls, assisting guests with questions regarding the spa treatments and products; Booking all appointments, checking the guest into the computer system and charging for services performed

Job Summary

  • Responsible for greeting all guests; Answering phone calls, assisting guests with questions regarding the spa treatments and products; Booking all appointments, checking the guest into the computer system and charging for services performed.
  • You will be scheduling appointments and forwarding relevant information ensuring all guests experience pure peace and relaxation.
  • Competitive Salary, wages, and a comprehensive benefits package; Excellent Training and Development opportunities; Employee Discount for stays at any Four Seasons worldwide.

Matching Summary

Responsible for greeting all guests; Answering phone calls, assisting guests with questions regarding the spa treatments and products; Booking all appointments, checking the guest into the computer system and charging for services performed.

Skills & Requirements

Must-have

  • Greeting all guests
  • Answering phone calls
  • Booking all appointments
  • Charging for services performed
  • Describing Spa Treatment Menu
  • Making recommendations for treatments

Nice-to-have

  • Genuine heart
  • Exceptional guest experiences
  • World-class employee experience
  • Connecting to people and world

Key Requirements

  • Spa Receptionist experience in a luxury spa
  • Excellent communication and organization skills
  • Previous customer experience
  • Ability to work effectively under pressure
  • Attention to detail and problem solving skills
  • Ability to multitask and prioritize daily workload
  • Required authorization to work in an European country
  • Reading, writing and oral proficiency both in Portuguese and English

Work Rights

Must have authorization to work in an European country

Tailored Resume

Cover Letter