Vendor contract oversight and performance management
JLL empowers you to shape a brighter way forward by combining world class services, advisory, and technology for clients while fostering a supportive and growth-oriented team environment
Job Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory, and technology for clients while fostering a supportive and growth-oriented team environment.
The Site Service Manager leads a high-performing team, manages client relationships, oversees vendor contracts, drives operational excellence, and ensures compliance with safety and financial policies.
This role requires strategic project management, cross-functional coordination, and a proactive approach to workforce planning and service continuity to meet evolving business needs.
Matching Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory, and technology for clients while fostering a supportive and growth-oriented team environment.
Skills & Requirements
Must-have
Team leadership and coaching
Client and stakeholder relationship management
Vendor contract oversight and performance management
Financial budgeting and spend management
Project management for capital works
Compliance with EHS and risk policies
Data-driven decision making and reporting
Nice-to-have
High emotional intelligence
Strategic thinking and problem solving
Strong communication and presentation skills
Adaptability in fast-paced environments
Collaboration across matrixed organizations
Talent acquisition coordination
Post-occupancy facility management
Key Requirements
Minimum 5-7 years experience in people operations
Experience in Facilities Management or premium Hospitality
Proven Site Service Manager or similar leadership experience
Strong project management skills
Fluency in English
Experience in vendor management and contract oversight