Customer Service Representitive

FNZ Group

Bolton, United Kingdom
Competitive; bonus: not specified; benefits: pensi...
Hybrid
Clear and confident communication skills
Strong attention to detail
Comfort with using phones and computer systems
FNZ Group is seeking a Customer Service Representative for a six-month fixed-term contract in Bolton, UK, offering a hybrid working model. The role focuses on assisting customers with inquiries about financial products and emphasizes the importance of communication, attention to detail, and a proactive approach

Job Summary

  • You will be the first point of contact for FNZ customers, helping them with enquiries about their financial products.
  • The role involves managing inbound calls and live chat while ensuring every interaction is handled with care and attention to detail.
  • FNZ offers a friendly, inclusive team environment with hybrid working options, full training, and clear career progression.

Matching Summary

Match Score: 85

FNZ Group is seeking a Customer Service Representative for a six-month fixed-term contract in Bolton, UK, offering a hybrid working model. The role focuses on assisting customers with inquiries about financial products and emphasizes the importance of communication, attention to detail, and a proactive approach.

Salary

Competitive; Bonus: Not specified; Benefits: Pension and bonus included

Skills & Requirements

Must-have

  • Clear and confident communication skills
  • Strong attention to detail
  • Comfort with using phones and computer systems
  • Ability to stay organised and multitask

Nice-to-have

  • Passion for delivering great customer service
  • Proactive mindset and willingness to learn
  • Previous experience in a call centre role
  • Experience in financial services

Key Requirements

  • Not specified (training provided)
  • No prior financial services expertise required

Work Rights

Not specified

Tailored Resume

Cover Letter