Customer Service Representative

Stanley Black & Decker

Highland Heights, OH, United States
Customer order management
Proficient in microsoft office
Experience in manufacturing customer service
The Customer Service Representative will serve as the primary point of contact for customers both nationally and internationally

Job Summary

  • The Customer Service Representative will serve as the primary point of contact for customers both nationally and internationally.
  • This role is dedicated to advocating for our customers and distributors by ensuring their needs are met and issues are resolved promptly.
  • You’ll receive a competitive salary and a great benefits plan, including medical, dental, life, vision, and more.

Matching Summary

The Customer Service Representative will serve as the primary point of contact for customers both nationally and internationally.

Skills & Requirements

Must-have

  • Customer order management
  • Proficient in Microsoft Office
  • Experience in manufacturing customer service

Nice-to-have

  • Experience with Navision
  • Strong communication skills
  • Ability to advocate for customers

Key Requirements

  • High school diploma
  • 2-3 years customer service experience
  • Bachelor’s Degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter