Guest Experience Lead | Scottsdale Fashion Square

Lululemon

Scottsdale, Arizona, United States
Base: $21.50 - $24.74ph; bonus/equity: $2.00ph; be...
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Guest experience framework
Technical product education
Supervisor on duty
** Lululemon is seeking a Guest Experience Lead for their Scottsdale Fashion Square location, responsible for enhancing customer interactions and overseeing team performance. The role emphasizes technical product education and fostering a positive guest experience while contributing to store operations and team development. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing technical product education and driving store performance.
  • Core responsibilities include bringing the lululemon guest experience framework to life, leading from the floor as Supervisor on Duty, and ensuring operational excellence.
  • The company offers a competitive compensation package including base pay, a target bonus, extended health and dental benefits, paid time off, and a generous employee discount.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead for their Scottsdale Fashion Square location, responsible for enhancing customer interactions and overseeing team performance. The role emphasizes technical product education and fostering a positive guest experience while contributing to store operations and team development. **

Salary

Base: $21.50 - $24.74/hour; Bonus/Equity: $2.00/hour; Benefits: Extended health and dental benefits, paid time off, savings and retirement plan matching, employee discount, fitness classes, parenthood top-up

Skills & Requirements

Must-have

  • Guest experience framework
  • Technical product education
  • Supervisor on Duty
  • In-store readiness
  • Daily business data interpretation
  • Team member performance feedback

Nice-to-have

  • Inclusive environment
  • Respectful team engagement
  • Fun and productive environment
  • Adaptability and agility
  • Interactive communication skills

Key Requirements

  • 1 year retail or customer experience
  • Experience leading, mentoring, or delegating
  • Legally authorized to work in the country
  • Ability to travel to assigned store

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter