Executive Housekeeper

Sofitel Sydney Wentworth

Riyadh, Saudi Arabia
On-site
Oversee housekeeping operations
Ensure hotel standards are followed
Manage room preparation and inspection
Join a hotel within the Accor network, offering opportunities for development and advancement in a world where every action contributes to a positive guest experience and responsible hospitality

Job Summary

  • Join a hotel within the Accor network, offering opportunities for development and advancement in a world where every action contributes to a positive guest experience and responsible hospitality.
  • Oversee all Housekeeping operations, including laundry and internal communication, ensuring adherence to hotel standards for room preparation, public areas, and back-of-house upkeep.
  • Manage staff performance, conduct training, handle guest complaints professionally, and act as an ambassador for the hotel, fostering a positive team environment and ensuring guest satisfaction.

Matching Summary

Join a hotel within the Accor network, offering opportunities for development and advancement in a world where every action contributes to a positive guest experience and responsible hospitality.

Skills & Requirements

Must-have

  • Oversee housekeeping operations
  • Ensure hotel standards are followed
  • Manage room preparation and inspection
  • Maintain flower decorations
  • Upkeep front and back of house areas
  • Monitor stock levels and requisitions
  • Deal with suppliers and contractors
  • Implement HACCP procedures
  • Energy and waste management
  • Cost control and saving programs
  • Linen and uniform management
  • Lost and Found supervision
  • VIP room inspections
  • Room and public area inspections
  • Liaise with other departments
  • Review Night Audit reports
  • Set performance targets
  • Use property management system
  • Control room and section keys
  • Daily check lists
  • Prepare forecasts and statistics
  • Respect schedules and deadlines
  • Promote internal activities
  • Update team on changes
  • Conduct daily line up briefings
  • Share daily activity highlights
  • Promote loyalty programs
  • Manage guest complaints
  • Interview potential candidates
  • Conduct staff evaluations
  • Develop staff motivation
  • Ensure staff trainings

Nice-to-have

  • Responsible hospitality
  • Positive and memorable impact
  • High morale and happy working relationships
  • Staff retention and satisfaction
  • Ambassador of the Housekeeping
  • Finest personal service
  • Escort guests
  • Guest privacy and confidentiality

Key Requirements

  • Experience in Housekeeping Management
  • Knowledge of HACCP procedures
  • Familiarity with property management systems
  • Experience with staff supervision and training

Work Rights

Not specified

Tailored Resume

Cover Letter