Reservations Supervisor

Sofitel Sydney Wentworth

Banff, Canada
Starting rate: $28.57 ph; hourly rates increase af...
On-site
Opera property manager system (pms)
Strong analytical skills
Strong organizational skills
Oversee daily operations of the in-house Reservations department (team of up to 19, including three coordinators)

Job Summary

  • Oversee daily operations of the in-house Reservations department (team of up to 19, including three coordinators).
  • Collaborate with Sales, Revenue, Marketing, PR, and Operations to develop and implement rates, packages, and reservation processes.
  • Subsidized staff accommodation provided on-site for full time status employees.

Matching Summary

Oversee daily operations of the in-house Reservations department (team of up to 19, including three coordinators).

Salary

Starting Rate: $28.57 per hour; Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $31.30; Benefits: Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees

Skills & Requirements

Must-have

  • Opera Property Manager System (PMS)
  • strong analytical skills
  • strong organizational skills
  • strong administrative skills
  • strong communication skills
  • strong interpersonal skills
  • strong problem solving skills

Nice-to-have

  • gregarious personality
  • passion for hotel operations
  • attention to detail
  • Central Reservations System (CRS)

Key Requirements

  • Previous Room Reservations experience
  • hotel operations experience
  • sales experience
  • 18 months+ commitment to role
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter