Ciena Corporation is looking for a Quality Account Engineer to ensure high-quality outcomes across their hardware and software platforms. The role involves driving resolution of quality issues, collaborating with internal teams and customers, and supporting continuous improvement initiatives
Job Summary
This role plays a critical part in protecting customer trust by driving end-to-end quality outcomes across hardware and software platforms.
The team enjoys a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging.
You will act as a quality subject matter expert bridging Research and Development teams and customer-facing Quality Management activities.
Matching Summary
Match Score: 85
Ciena Corporation is looking for a Quality Account Engineer to ensure high-quality outcomes across their hardware and software platforms. The role involves driving resolution of quality issues, collaborating with internal teams and customers, and supporting continuous improvement initiatives.
Skills & Requirements
Must-have
Bachelor of Science in Electronics Engineering
5+ years quality engineering experience
Root cause analysis in complex platforms
Knowledge of SONET, SDH, and Ethernet
Experience with agile or scrum environments
Nice-to-have
Direct global customer interaction experience
Integrated hardware and software quality processes
Influencing cross-functional teams without authority