Sachbearbeiter*in (all Genders) Einsatzplanung (resource Planner)

Philips

**
Customer service experience
Servicemax knowledge
Microsoft office proficiency
** Philips is seeking a resource planner for their Customer Care Team in the region of Mitte Süd, focusing on customer-oriented order management and service delivery. The ideal candidate should possess commercial training, experience in customer service, and proficiency in relevant software, particularly ServiceMax and Microsoft Office. **

Job Summary

  • As part of the Customer Care Team, you will perform customer-oriented short-term assignments for customers in the Central South region.
  • Your responsibilities include order-related scheduling in close coordination with the customer and Field Service Engineer, handling customer escalations, and proactively informing customers about order status.
  • Philips is a health technology company that believes everyone deserves first-class healthcare and encourages qualified candidates to apply even if they don't meet all requirements.

Matching Summary

Match Score: 75

** Philips is seeking a resource planner for their Customer Care Team in the region of Mitte Süd, focusing on customer-oriented order management and service delivery. The ideal candidate should possess commercial training, experience in customer service, and proficiency in relevant software, particularly ServiceMax and Microsoft Office. **

Skills & Requirements

Must-have

  • Customer Service experience
  • ServiceMax knowledge
  • Microsoft Office proficiency
  • structured work approach
  • fluent German language skills

Nice-to-have

  • customer-focused mindset
  • strong communication skills
  • resilient and team-oriented

Key Requirements

  • Commercial apprenticeship completed
  • Customer-related environment experience
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

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