Intern, Customer Relations

CapitaLand Group

Singapore
Not specified (assumed to be office-based due to the nature of the role).
Excellent verbal and written english communication skills
Proficiency in microsoft excel, powerpoint, and sharepoint
Ability to multitask in a fast-paced environment
CapitaLand Group is seeking an Intern for Customer Relations in Singapore, focusing on customer feedback analytics, staff recognition, and cultural initiatives. The ideal candidate should have a background in Marketing Communications or related fields, and possess strong communication skills along with a passion for service

Job Summary

  • This role involves assisting with customer feedback analytics, reporting for regional meetings, and managing guest feedback across multiple channels.
  • The intern will help plan and execute staff culture campaigns such as Ascott Moments Week and update service handling standards.
  • Candidates must be comfortable working with numbers and data while possessing a passion for service and culture.

Matching Summary

Match Score: 85

CapitaLand Group is seeking an Intern for Customer Relations in Singapore, focusing on customer feedback analytics, staff recognition, and cultural initiatives. The ideal candidate should have a background in Marketing Communications or related fields, and possess strong communication skills along with a passion for service.

Skills & Requirements

Must-have

  • Excellent verbal and written English communication skills
  • Proficiency in Microsoft Excel, PowerPoint, and SharePoint
  • Ability to multitask in a fast-paced environment

Nice-to-have

  • Experience with creative design tools like Canva
  • Knowledge of Gen AI and AI tools
  • Proficiency in Chinese language

Key Requirements

  • Diploma or degree in Marketing Communications, Social Science, or Hospitality Management
  • Data analytics module preferred but not mandatory
  • No specific work authorization requirements mentioned

Work Rights

Not specified

Tailored Resume

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