Client Service Specialist - Healthcare

Hyperion Group

Baildon, ,
Hybrid
Private medical insurance knowledge
Client query resolution
Scheme data analysis
The job holder is responsible for providing operational support on a portfolio of clients in relation to their healthcare schemes including Private Medical Insurance, Dental, Travel, Cash Plan Health Screening and Employee Assistance Programmes

Job Summary

  • The job holder is responsible for providing operational support on a portfolio of clients in relation to their healthcare schemes including Private Medical Insurance, Dental, Travel, Cash Plan Health Screening and Employee Assistance Programmes.
  • The company values diversity and offers reasonable adjustments including flexible hours and hybrid working to accommodate employee needs.
  • Howden promotes an entrepreneurial approach that encourages innovation, integrity, and delivering best-in-class solutions for clients.

Matching Summary

The job holder is responsible for providing operational support on a portfolio of clients in relation to their healthcare schemes including Private Medical Insurance, Dental, Travel, Cash Plan Health Screening and Employee Assistance Programmes.

Skills & Requirements

Must-have

  • Private Medical Insurance knowledge
  • Client query resolution
  • Scheme data analysis
  • Microsoft Office proficiency
  • Accurate record maintenance
  • Organisational and time management skills

Nice-to-have

  • Interest in wellbeing products
  • Team player and role model
  • Proactive workload management
  • Adaptability to change
  • Strong client relationship building
  • Entrepreneurial mindset

Key Requirements

  • Experience in client facing administration role
  • Experience with Employee Benefits Consultancy or Insurance Provider preferred
  • CII IF7 qualification preferred or willingness to study

Work Rights

Not specified

Tailored Resume

Cover Letter