Senior Legal Technology Support Specialist

Epiq

London, United Kingdom
Fully remote
Advanced technical leadership
End-to-end reliability
Hearing-room solutions
The Senior Legal Technology Support Specialist provides advanced technical leadership and client stewardship for Service Delivery, owning the end-to-end reliability, readiness, and continuous improvement of court-technology operations across EMEA

Job Summary

  • The Senior Legal Technology Support Specialist provides advanced technical leadership and client stewardship for Service Delivery, owning the end-to-end reliability, readiness, and continuous improvement of court-technology operations across EMEA.
  • This role supports both in-person and virtual hearings across all EMEA regions and requires a high level of technical competency, communication, and customer service.
  • If you enjoy fast-paced environments, growth, and working with enthusiastic high achievers, this role offers an exciting career path.

Matching Summary

The Senior Legal Technology Support Specialist provides advanced technical leadership and client stewardship for Service Delivery, owning the end-to-end reliability, readiness, and continuous improvement of court-technology operations across EMEA.

Skills & Requirements

Must-have

  • Advanced technical leadership
  • End-to-end reliability
  • Hearing-room solutions
  • Electronic presentation of evidence
  • Audio management
  • Videoconferencing support
  • Technical setup and re-rig

Nice-to-have

  • Client stewardship
  • Continuous improvement
  • Team-oriented and collaborative
  • Knowledge-driven and results-focused
  • Proactive problem-solving

Key Requirements

  • Must be authorized to work in the United Kingdom
  • Advanced Microsoft Excel skills
  • Experience creating technical installations diagrams
  • Experience supporting training material
  • Experience in a client facing technical support role

Work Rights

Must be authorized to work in the United Kingdom

Tailored Resume

Cover Letter