Base: $31,200 to $78,647; bonus/equity: not specif...
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Bachelor degree in business, education, psychology, or communications
3 years counseling/advising or sales concierge experience
Proficiency with crm tools like salesforce and cvue
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Kaplan is seeking a remote Student Success Manager to guide and support students through their academic journey in nursing programs. The ideal candidate will have significant experience in student advising or customer service and be proficient in using technology to enhance student engagement.
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Job Summary
The role involves recruiting, enrolling, and guiding diverse cohorts of students through undergraduate and graduate nursing programs.
Candidates must manage onboarding, provide financial guidance, and ensure adherence to state and federal regulations including FERPA.
The position offers a comprehensive benefits package including an 8-10% company retirement contribution and tuition assistance.
Matching Summary
Match Score: 75
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Kaplan is seeking a remote Student Success Manager to guide and support students through their academic journey in nursing programs. The ideal candidate will have significant experience in student advising or customer service and be proficient in using technology to enhance student engagement.
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Salary
Base: $31,200 to $78,647; Bonus/Equity: Not specified; Benefits: 8-10% company contribution, health benefits, paid time off
Skills & Requirements
Must-have
Bachelor Degree in Business, Education, Psychology, or Communications
3 years counseling/advising or sales concierge experience
Proficiency with CRM tools like Salesforce and Cvue
Knowledge of FERPA regulations and compliance standards
Experience managing large customer bases
Nice-to-have
Strong consultative sales and problem-solving skills
Ability to de-escalate student issues effectively
Self-motivated with a resilient and compassionate work ethic
Familiarity with online learning platforms like Canvas
Excellent verbal and written communication abilities
Key Requirements
Bachelor's degree required (or enrollment in degree program)
Minimum 3 years relevant experience in counseling or sales
At least two years of experience for every year of formal education
Must be located in USA for remote work eligibility