Claims Executive, Auto

American International Group

Singapore, Singapore
On-site
Coverage determination
Quantum analysis
Legal liability assessment
AIG is seeking a Claims Executive for their Auto division in Singapore, focusing on managing complex claims while delivering exceptional customer service. The role emphasizes collaboration, technical excellence, and continuous improvement within a supportive company culture that values diversity and inclusion

Job Summary

  • Managing key claims handling enquiries including coverage determination, quantum analysis, and legal liability assessment.
  • Ensuring effective vendor and litigation management on complex claims within a personal allocation.
  • Striving for continuous improvement on claim file handling and assisting in regional continuous improvement through Quality Assurance and Audit processes.

Matching Summary

Match Score: 85

AIG is seeking a Claims Executive for their Auto division in Singapore, focusing on managing complex claims while delivering exceptional customer service. The role emphasizes collaboration, technical excellence, and continuous improvement within a supportive company culture that values diversity and inclusion.

Skills & Requirements

Must-have

  • Coverage determination
  • Quantum analysis
  • Legal liability assessment
  • Vendor and litigation management
  • Policy interpretation
  • Financial control and discipline

Nice-to-have

  • Continuous improvement mindset
  • Stakeholder feedback loop
  • Responsive, fair, and professional service

Key Requirements

  • BCP and PGI certification
  • Basic insurance knowledge with grounding on Auto Claims
  • Policy language skills
  • Basic knowledge of legal/regulatory and litigation/procedural requirements for Auto
  • Ability to work with claims stakeholders
  • Good communication and customer servicing skills
  • Time management and prioritization skills
  • Good computer literacy skills
  • Ability to exercise initiative and adapt to a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter