Service Excellence Advisor

Redfield Community Memorial Hospital

Mitchell, SD, United States
$55,640.00 - $83,200.00 py
On-site
Customer experience analysis
Coaching models
Evidence-based practices
Redfield Community Memorial Hospital is seeking a Service Excellence Advisor to enhance customer experience in healthcare settings. The role involves educating and coaching staff on improving patient interactions and ensuring high-quality service standards

Job Summary

  • Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients.
  • Plan, design, facilitate, coordinate and deliver education related to customer experience throughout the continuum of services of Avera Health.
  • Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees.

Matching Summary

Match Score: 85

Redfield Community Memorial Hospital is seeking a Service Excellence Advisor to enhance customer experience in healthcare settings. The role involves educating and coaching staff on improving patient interactions and ensuring high-quality service standards.

Salary

$55,640.00 - $83,200.00

Skills & Requirements

Must-have

  • customer experience analysis
  • coaching models
  • evidence-based practices
  • patient experience standards
  • onsite coaching and education

Nice-to-have

  • compassion and goal-oriented
  • multidisciplinary team collaboration
  • moving health forward

Key Requirements

  • Bachelor's degree or 5+ years customer service experience
  • Technical Certificate Executive coaching
  • Registered Nurse (RN) license

Work Rights

Not specified

Tailored Resume

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