We’re shaping the future of work so teams can reach their potential and focus on what matters most
Job Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
The Implementation Team Lead oversees team members to organize work, assist clients, and manage escalations while working on tactical and strategic initiatives.
Our approach to flexible work combines in-person and remote time, allowing a flexible schedule with at least 50% time spent in office or field each quarter.
Matching Summary
We’re shaping the future of work so teams can reach their potential and focus on what matters most.
Skills & Requirements
Must-have
Technical Project Management leadership
Hands-on SaaS product implementation
Client escalation management
Process development and improvement
Strong analytical and problem-solving skills
Experience with enterprise SaaS clients
Nice-to-have
Familiarity with SQL/NoSQL databases
Knowledge of JIRA and Confluence
Advanced Microsoft Office proficiency
Resilience and adaptability
Ability to work under pressure
Team player with self-management skills
Key Requirements
3+ years team lead experience in Technical Project or Implementation Management
4+ years hands-on SaaS implementation experience
Experience in a global SaaS company selling to enterprise clients
Ability to interact professionally with diverse stakeholders