Returns Analyst

HP

Olive Branch, MS, United States
Base: $59,350 to $89,600 annually; bonus/equity: +...
Onsite
Reverse logistics process management
Sap and wms proficiency required
Data analytics with excel power bi tableau
HP is seeking a Returns Analyst for its Olive Branch, MS location, responsible for managing and optimizing the returns and reverse logistics processes in the distribution operations. The role emphasizes process analysis, data-driven decision-making, and collaboration with cross-functional teams to enhance operational efficiency

Job Summary

  • The role is responsible for overseeing daily returns operations to ensure accurate and timely processing of returned products in compliance with quality standards.
  • Candidates must utilize data analytics tools like Power BI and Tableau to monitor KPIs such as cycle time, disposition accuracy, and cost per return.
  • HP offers a comprehensive benefits package including health insurance, up to 12 weeks of paid parental leave, and 11 paid holidays.

Matching Summary

Match Score: 85

HP is seeking a Returns Analyst for its Olive Branch, MS location, responsible for managing and optimizing the returns and reverse logistics processes in the distribution operations. The role emphasizes process analysis, data-driven decision-making, and collaboration with cross-functional teams to enhance operational efficiency.

Salary

Base: $59,350 to $89,600 annually; Bonus/Equity: Additional opportunities available; Benefits: Comprehensive package including health, dental, vision, and parental leave

Skills & Requirements

Must-have

  • Reverse logistics process management
  • SAP and WMS proficiency required
  • Data analytics with Excel Power BI Tableau
  • Root cause analysis on failure modes
  • Cross-functional team collaboration

Nice-to-have

  • Lean Six Sigma continuous improvement methodologies
  • Experience with automated test equipment
  • Knowledge of sustainability initiatives
  • Familiarity with HP distribution models
  • Component-level repair exposure

Key Requirements

  • Bachelor's degree in Supply Chain or related field
  • 3+ years experience in reverse logistics or electronics
  • Working knowledge of warranty processes and regulatory requirements

Work Rights

Not specified

Tailored Resume

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