Customer Home Quality Manager (stock)

Clarion Housing Group

Manchester, United Kingdom
Base: £48,987 - £61,234 py; bonus/equity: not spec...
Hybrid
Managing snags and defects in new build housing
Strong working knowledge of crm systems like dynamics
Experience managing third-party contractors or suppliers
This role plays a pivotal part in ensuring new homes meet the highest standards before customer occupation

Job Summary

  • This role plays a pivotal part in ensuring new homes meet the highest standards before customer occupation.
  • You will review stock reports and manage required works to ensure homes are snag and defect free.
  • The position requires a collaborative individual who can work across teams and with external partners to maintain quality.

Matching Summary

This role plays a pivotal part in ensuring new homes meet the highest standards before customer occupation.

Salary

Base: £48,987 - £61,234 per annum; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Managing snags and defects in new build housing
  • Strong working knowledge of CRM systems like Dynamics
  • Experience managing third-party contractors or suppliers

Nice-to-have

  • Customer-first mindset with focus on service excellence
  • Confidence in cross-functional collaboration
  • Proactive ownership of quality outcomes

Key Requirements

  • Proven experience managing snags and defects within new build housing
  • Experience managing third-party contractors or suppliers
  • Strong working knowledge of Power BI reporting tools

Work Rights

Not specified

Tailored Resume

Cover Letter