CollegeXpress is seeking a passionate Customer Service Representative to join their Wellington team, focused on delivering exceptional customer service and fostering strong relationships. Ideal candidates should have at least one year of experience in a similar role, along with good communication skills and a positive, solutions-oriented attitude
Job Summary
Provide customer service excellence and develop strong internal & external customer relationships.
Get involved in process improvements and proactively inform and update customers.
We offer fun and practical employee perks and discounts, upskilling, training, mentoring, and a competitive salary.
Matching Summary
Match Score: 85
CollegeXpress is seeking a passionate Customer Service Representative to join their Wellington team, focused on delivering exceptional customer service and fostering strong relationships. Ideal candidates should have at least one year of experience in a similar role, along with good communication skills and a positive, solutions-oriented attitude.
Skills & Requirements
Must-have
Customer service excellence
Internal & external customer relationships
Process improvements
Pro-active customer updates
Good computer literacy
Data entry skills
Nice-to-have
Passionate about people
Positive attitude
Positive vibes
Solutions orientated
Key Requirements
One year experience in a similar role
Experience with Genesys Purecloud and / or Salesforce (preferred)
Legal entitlement to work in New Zealand
Work Rights
Must have legal entitlement to work in New Zealand