Case Manager - Specialised Insurance

EML

Sydney, Australia
Fully remote
Managing physical and psychological claims
End-to-end claims process
Liaising with multiple stakeholders
You will help make a positive impact on someone’s life every day by managing a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process

Job Summary

  • You will help make a positive impact on someone’s life every day by managing a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.
  • This role involves determining claim liability, managing treatment, processing payments, attending case conferences, and implementing recovery and return to work outcomes.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

You will help make a positive impact on someone’s life every day by managing a portfolio of physical and psychological claims, liaising with multiple stakeholders to manage the end-to-end claims process.

Skills & Requirements

Must-have

  • managing physical and psychological claims
  • end-to-end claims process
  • liaising with multiple stakeholders
  • customer-centric approach
  • proactive claims management

Nice-to-have

  • empathetic and supportive approach
  • learning culture
  • values-driven environment
  • work-life balance

Key Requirements

  • extensive customer service experience
  • allied health background
  • case management experience

Work Rights

Not specified

Tailored Resume

Cover Letter