Senior / Guest Service Assistant

THE OUTPOST HOTEL SENTOSA

Sentosa, Singapore
Not specified; not specified; medical, flexi, birt...
Courteous guest service delivery
Efficient complaint resolution
Collaboration with concierge and reception
The role involves working closely with the Assistant Manager to provide courteous services and tactfully respond to guest inquiries

Job Summary

  • The role involves working closely with the Assistant Manager to provide courteous services and tactfully respond to guest inquiries.
  • Employees are expected to maintain stock of promotional materials and stay updated on all tourist-related information.
  • Benefits include medical coverage, flexi leave, birthday vouchers, annual health screening, and insurance coverage.

Matching Summary

The role involves working closely with the Assistant Manager to provide courteous services and tactfully respond to guest inquiries.

Salary

Not specified; Not specified; Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, Insurance Coverage

Skills & Requirements

Must-have

  • Courteous guest service delivery
  • Efficient complaint resolution
  • Collaboration with concierge and reception
  • Rotating shift availability including weekends

Nice-to-have

  • Strong communication skills
  • Positive work attitude
  • Neat professional appearance
  • Team player mentality

Key Requirements

  • Minimum secondary school education or equivalent
  • Willingness to work rotating shifts and public holidays
  • Hospitality or customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter