The Service Manager position provides dedicated account(s) responsibility for the planning, organizing and coordination of large or complex field service projects frequently exceeding $200k
Job Summary
The Service Manager position provides dedicated account(s) responsibility for the planning, organizing and coordination of large or complex field service projects frequently exceeding $200k.
Manage the financial aspects of service projects from quotation through invoicing, including resolution of discrepancies, and following up on past due invoices and back charges.
Promote continuous improvement through Kaizen events and other initiatives and assist in interviewing, selecting and reviewing field service team member performance.
Matching Summary
The Service Manager position provides dedicated account(s) responsibility for the planning, organizing and coordination of large or complex field service projects frequently exceeding $200k.
Skills & Requirements
Must-have
Field service project management
Financial management of service projects
Service estimate preparation
Contractor negotiation and direction
Customer communication and issue resolution
Safety policy adherence
Nice-to-have
Continuous improvement initiatives
People-centric leadership
Purpose-driven growth
Cross-departmental collaboration
Key Requirements
Bachelor’s degree and minimum eight years' experience
Two-year diploma/certificate and at least 10 years' relevant experience