Technicien·ne Support Technique Junior

Juris Concept

Competitive market remuneration; equity pyrticipyt...
French and english language proficiency
Remote technical support experience
Incident diagnosis and resolution skills
The role involves offering technical support related to the functioning of business applications and environments while diagnosing and resolving incidents

Job Summary

  • The role involves offering technical support related to the functioning of business applications and environments while diagnosing and resolving incidents.
  • Employees will accompany users in both French and English to solve technical problems across various client environments including SaaS and hosted systems.
  • The company offers a stimulating international environment with competitive compensation, comprehensive benefits, and opportunities for professional evolution.

Matching Summary

The role involves offering technical support related to the functioning of business applications and environments while diagnosing and resolving incidents.

Salary

Competitive market remuneration; Equity participation (CSU.TO); Comprehensive medical, dental, and disability insurance

Skills & Requirements

Must-have

  • French and English language proficiency
  • Remote technical support experience
  • Incident diagnosis and resolution skills

Nice-to-have

  • SQL and database manipulation knowledge
  • SaaS and cloud environment experience
  • Data validation and preparation tasks

Key Requirements

  • Relevant training in IT or technical support
  • Experience in technical support roles
  • Strong analytical and problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter