Dispute Claims Specialist

195

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience

Job Summary

  • You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.
  • The position involves undertaking ongoing reviews of entitlements, payments, and medical expenses for a portfolio of injured workers.
  • EML offers comprehensive benefits including up to 16 weeks paid parental leave, flexible work-from-home options, and access to a corporate wellbeing program.

Matching Summary

You will play a key role in supporting injured workers throughout the dispute resolution process while providing an empathetic customer experience.

Salary

Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills

Nice-to-have

  • Background in mediation or personal injury industry
  • Sound analytical and problem-solving abilities
  • Proactive approach to challenges

Key Requirements

  • Background in customer service, mediation, or personal industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter