Customer Service Representative

BMO

Williams Lake, Canada
$34,750.00 - $44,900.00; not specified; health ins...
Delivers exceptional customer service
Identifies customer needs
Provides financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Works collaboratively within the branch and through various channels to deliver the desired customer experience and achieve business objectives.
  • BMO is committed to an inclusive, equitable and accessible workplace, valuing diversity and offering accommodations.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$34,750.00 - $44,900.00; Not specified; health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • delivers exceptional customer service
  • identifies customer needs
  • provides financial solutions advice
  • handles banking transactions
  • offers digital self-serve options
  • follows risk and compliance processes

Nice-to-have

  • creative approach to customer experience
  • contributes to ongoing improvement
  • resourceful self-starter
  • passionately committed to customers
  • flexible and creative problem solver

Key Requirements

  • post-secondary degree or certification desirable
  • confident in using digital tools
  • basic knowledge of sales solutions
  • basic verbal and written communication skills
  • basic organization skills
  • basic collaboration and team skills

Work Rights

Not specified

Tailored Resume

Cover Letter