The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team
Job Summary
The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team.
Responsibilities include greeting clients and patients, answering phones, scheduling appointments, managing records, processing payments, and supporting the clinical team.
Benefits include medical, dental, vision, 401(k), PTO, and a supportive team environment, with tailored development programs and competitive pay.
Matching Summary
The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team.
Skills & Requirements
Must-have
veterinary front desk experience
exceptional client service
fast-paced environment
manage records and process payments
support doctors and clinical team
Nice-to-have
thrives in a busy practice
team-oriented practice
empathy in all interactions
people-focused approach
Key Requirements
1+ year veterinary or medical front desk experience